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Beneficial Planning

Published Monday, February 01, 2010

For John Jennings, president and CEO of Longwood, Fla.-based Waste Pro USA Inc., taking care of a community's solid waste needs begins with taking care of his employees. "We try to provide a service that can be recognized by [a] municipality as better than what they were getting before," Jennings says. "To do that, you need drivers and supervisors to provide good service." And for employees to provide good service, they need to be happy with their jobs, Waste Pro officials believe. The firm's emphasis on worker satisfaction appears to be paying off. In 2009, employee ...

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