Collection Detection

Traveling a garbage route each day, a driver becomes attuned with the area. Waste Management (WM) of Utah driver Jaime Rubio is no exception. “When you're out there in the same neighborhoods day after day, week after week, you get to know the people that live there,” he says. “You get to know them by name. You know their families and how many people live in their homes. When you see somebody that doesn't look familiar…” Rubio stops, possibly recalling a 2002 incident in which he had sensed something amiss. Thanks to training he received as part of ...

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